Quality & Testing

A: Quality is our core commitment. We have a strict quality control process, from mold design review, steel and raw material selection, dimensional measurement during the processing process, to first article inspection (FAI) of the finished injection molded product, in-process quality control (IPQC), and final shipment inspection (FQC).

A: Yes. After the mold is completed, we will conduct a trial mold (T1) and provide you with samples for full confirmation of function, size, assembly, and appearance. Once you approve the sample, we will start mass production.

A: We maintain a rigorous quality management system and continuously optimize our processes. If you have specific certification requirements (such as ISO 9001 or IATF 16949), please feel free to discuss them with us.

A: If a quality issue occurs, we will immediately initiate an internal investigation, analyze the root cause, and propose effective improvement measures. For products that do not meet specifications, we will rework or compensate you according to the agreement with the customer to ensure your rights and interests are protected.

A: We will review the sample with you to determine if it's a problem with the original design or a manufacturing error. If the problem is ours, we will modify the mold free of charge. If we require a design change, we will assess the cost and timeline based on the complexity of the modification.

A: We can provide OQC reports, material certificates, RoHS/SGS, and other environmental and non-toxic certifications upon request. Full-Dimensional Reports are also available upon request.

A: We will recommend the most suitable mold steel based on the estimated production volume of the product and the characteristics of the plastic raw material (such as whether it is corrosive or contains fibers). From common P20 and NAK80 to high-hardness H13 and S136, and corrosion-resistant stainless steel, we take into account both mold life and cost-effectiveness.