Packaging & Logistics

A: We usually use clean plastic bags, bubble bags and sturdy cartons for packaging to ensure that the products are not damaged during transportation.

A: Yes. If you have specific packaging requirements, such as customized color boxes, blister packs, separators, or labels, please include them during the quote process and we will include them in our evaluation and quote.

A: We offer a variety of delivery options, including factory pickup and delivery to your designated location in Taiwan through our long-standing freight forwarding partners. For export needs, we can also work with your forwarder to arrange this.

A: If you require short-term storage, we can assist. Please discuss your specific situation with our sales team and we will assess the appropriate options and costs based on the time and space available.

A: We take great care in protecting our product packaging. If any damage occurs during shipping, please take photos and notify us immediately upon receipt. We will assist you in clarifying responsibility with the shipping company and handling the matter accordingly.